Customer Service (remote work ) Job at Path Arc, California

c29UbWdaY1hrbDgwalZ6cEFhakV6SjhxekE9PQ==
  • Path Arc
  • California

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • MUST RESIDE IN CALIFORNIA  

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Flexible hours,

Similar Jobs

Ingeneous Home Decor

Customer Service Representative WORK FROM HOME Job at Ingeneous Home Decor

 ...motivated individuals to help us meet the increasing needs of the students and referral partners we serve. As a work-from-home Customer Service Representative at TAG CYBER, you'll be TAG CYBER front-line team member who's focused on helping guide our students toward... 

Hangzhou Muhe Clothing design co. LTD

still model Job at Hangzhou Muhe Clothing design co. LTD

We are a girls' style women's wear shop. So I hope that young girls will be the models, and we shoot in a sweet and lovely style. There will also be cool dark styles. Close to Lolita

Reflexive Concepts

Junior Full Stack Developer Job at Reflexive Concepts

 ...Reflexive Concepts is seeking a skilled Junior Full Stack Developer!Were looking for a motivated Junior Full Stack Developer to...  ...Utilize software development methodologies aligned with CMS DevOpsobjectives. Work in a fast-paced environment, ready to tackle... 

Gpac

Recruiter (Work From Home/Commission) Job at Gpac

 ...Search firms in the country! We have been working with companies across the country for...  ...potential all from the comfort of your own home!! We have a tried and true recipe for success...  ...one of the largest and most successful recruiting offices in the country. This is an... 

Mondzorg Vacatures

Oproepkracht Tandartsassistent Job at Mondzorg Vacatures

 ...Gelderland, Nederland Introductie: Ben jij tandheelkundig student of volg je een opleiding tot tandartsassistent en wil je graag...  ...en Ordoline, naast de standaardapparatuur zoals rntgen en OPT. We hebben een prettig team dat openstaat voor elkaar en voor feedback...