Job Description

Dispatcher: Help Shape the Future of Transportation!

Pittsburgh Transportation Group is urgently seeking a full-time Dispatcher. In this role, you will assist with the daily supervision of all drivers, bus service, charter reservations, vehicle assignments, and scheduling of fleet maintenance. The shift is Sunday - Thursday, 11:00am to 7:00pm.

Essential Functions of a Dispatcher:

• Supervise the shuttle operation service daily in a fast-paced environment.
• Dispatch all scheduled services timely and efficiently, adhering to contract requirements, company policies, procedures, and the Collective Bargaining Agreement.
• Assist in weekly service scheduling and make necessary adjustments.
• Respond promptly and cooperatively to driver questions or issues.
• Oversee the collection of route data, operational indicators, and payroll indicators.
• Report daily on the operation of services for all contracts.
• Assign vehicles in coordination with contracts and vehicle maintenance.
• Coordinate fleet maintenance with the Maintenance staff.
• Provide information and pricing to current and potential customers.
• Input reservation requests and updates as needed.
• Assist Safety & Training Staff in observing and checking drivers to ensure compliance with company policies, procedures, applicable laws, and safety requirements.
• Assist all staff in customer relations, including handling complaints, commendations, and requests.
• Perform all other duties as assigned.

Position Qualifications of a Dispatcher:

• Education: High School Diploma or equivalent
• Experience: 2 years of dispatch experience in the transportation industry preferred

Join us and be part of an innovative team driving the future of transportation! Apply today to advance your career as a Dispatcher.

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