Job Description

Family Service Rochester is seeking a full-time Family Advocate to join our newly created Family Resource Center. As a FRC Family Advocate you will plan, coordinate and implement programs and services to support families. You will collaborate with stakeholders, families, community partners and other service providers to ensure the effective delivery of services aimed at providing concrete resources to families, nurturing parental resilience, helping families develop strong, health social connections, improving caregivers’ knowledge of parenting skills and child development and helping families support the social and emotional development of their children. You will do this by:   

• Provide direct service that includes conducting person/family centered needs assessments, listening to caregiver needs, referring families to services, and providing warm hand offs.    

• Collaborate with interagency and community stakeholders to provide coordinated services to individuals and families, including families caring for children in kinship care arrangements.  

• Maintain and apply knowledge of the structure, policies, procedures, and statutes of county and community services.  

• Work collaboratively to develop work plans specific to Family Resource Center operations, service delivery, logistics and community engagement with input from community partners and under the direction of the Family Advisory Board (FAB).  

• Organize and conduct meetings with community members and service providers to identify needs in the community, gather feedback on the FRC, and to support the development of programs, resources, and services.  

Eligible candidates will hold a bachelor's degree in the human services field. Preference will be given to those with a Minnesota Social Work License or license eligibility and to those with 1 – 3 years of relevant experience working with children and families in child welfare or human services.  

Our ideal candidate works effectively with diverse populations, has excellent communication skills, is comfortable working independently, as well as working closely with a multidisciplinary team, has experience with crisis intervention, values collaboration with community partners and has a working knowledge of trauma and how mental health and chemical health can impede resource access. Must possess computer literacy. Bilingual abilities are a plus.   

For your expertise, FSR will provide a collaborative and safe work environment where all identities are welcomed and valued. You can expect agency-lead continuous improvement in understanding our own privileges and how that may impact our work with others.  

FSR offers a competitive compensation program and full benefits including health insurance, company-paid life and disability insurance, 5% match on retirement plan contributions as well as continuing education and professional development opportunities, Public Service Loan Forgiveness, EAP resources, flexible scheduling, 4 ½ weeks of PTO to start and 11 ½ paid holidays per year. We offer a culture of learning, listening and growth where employees regularly meet with senior leadership to provide ideas and feedback. At Family Service Rochester (FSR) we believe that our employees are our greatest asset. We are guided by our values in where we believe that everyone needs to be understood, and that partnership is a process. We believe that everyone desires respect and that partners share power. We believe that everyone has strengths and that judgements can wait. We are a dynamic and compassionate organization committed to making a positive impact in the lives of individuals and families in our community. If you share in our values and desire to listen to what people need and together, build better lives we have an opportunity for you. 

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