Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...that are: Licensed Clinical Social Worker (LCSW)/ Licensed Marriage and Family Therapist (LMFT) / Licensed Professional Counselor (LPC). Holding active New Jersey licenses - or applied recently. We are actively looking to hire talented LicensedTherapists in the...
...W2 only ~~ Power BI Service is crucial. ~ Should have report development experience. ~ DBA experience How to speed up queries, consult others and find issues, correct writing, data connectivity. Database foundational knowledge. Oracle, Snowflake, SQL server...
...Position is On-Site Scope of Position: Maintain an efficient provider credentials system by ensuring completed credentials CAQH profiles and/or applications are received and processed, correct data entry, and updated regulatory and credentialing documents are entered...
...Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield,... ...This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips...
...instrucciones del proceso de prueba (TPI). Determina las especificaciones, mtodos y procedimientos de prueba a partir de la declaracin de trabajo (SOW). Retrabajo completo en ensambles y/o sistemas. Prepara informes tcnicos que resumen los hallazgos y recomiendan...