Hotel Front Desk Night Auditor Job at The Yorktowne Hotel a Tapestry Collection by Hilton, York, PA

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  • The Yorktowne Hotel a Tapestry Collection by Hilton
  • York, PA

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Ensure all guests feel they are having an exceptional experience at the property
Qualifications:
  • Flexible overnight hours are required
  • Great communications. and excellent customer service skills are required
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • High school diploma or equivalent required; some college preferred
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
About Company: Built in 1925, the Yorktowne Hotel has been a cornerstone of downtown York and embodies a sense of progressiveness and momentum that characterizes a city on the move, during its original opening and current environment. Find us in the center of York, a short walk from the many dining options of Restaurant Row and Central Market House. We are a five-minute walk from The Appell Center for Performing Arts and PeoplesBank Park is half a mile away.

Job Tags

Flexible hours,

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