Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Industrial Engineer

What does a successful Industrial Engineer do?
As an Industrial Engineer at Fiserv, you will drive cultural change by building strong partnerships with Business Unit leaders and enabling customer-centric, process-focused, and data-driven decision-making. You will apply industry best practices and proven methodologies to improve operational quality and increase client satisfaction. This role requires a proactive mindset and the ability to engage across the organization, presenting a clear vision for process improvement, gaining alignment, and leading implementation efforts that deliver measurable results.

What you will do:

• Act as a change agent to promote performance awareness and the use of structured process improvement tools.
• Translate operational data into actionable insights that inform strategic decisions and investment priorities.
• Lead the assessment, identification, and realization of productivity and operational improvement opportunities across the Fiserv Output Solutions division.
• Support end-to-end process development—from early definition through implementation and sustainment.
• Develop solutions to complex problems by designing and implementing processes, procedures, tooling, and automation in collaboration with internal teams and suppliers.
• Facilitate regular reviews of quality and process performance metrics, identifying and driving improvement projects with measurable outcomes.
• Implement process solutions that integrate into business operations, accounting for cultural change, system dependencies, and organizational structure.

What you will need to have:

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, or related field and/or equivalent military experience.
• 3+ years of experience in Industrial Engineering, Process Engineering, or quality/process improvement roles.
• 3+ years using data analysis tools such as Excel, Minitab, SQL, or Python.
• Ability to work independently and manage multiple priorities in a fast-paced production environment.
• Excellent communication and presentation skills to influence technical and non-technical audiences.
• Lean and/or Six Sigma Green/Black Belt certification.

What would be great to have:

• Experience in Transactional Print, Direct Mail, or Secure Card production environments.
• Working knowledge of Lean principles such as Value Stream Mapping, Just-In-Time, Demand Flow, Single Piece Flow, Five S’s, Visual Management, Total Productive Maintenance, Kaizen, SPC, Six Sigma.
• Understanding of ERP or job management systems used in high-volume production environments.
• Exposure to material handling automation and production equipment.
• Familiarity with finite capacity scheduling tools and APS systems.
• Experience with simulation software (Arena, FlexSim, or equivalent).

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• Ability to travel up to 30%.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks.
• Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Job Tags

Full time, Contract work, Temporary work, For contractors, H1b, Work at office, Local area, Monday to Friday,

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