A day in the Life:
Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
Own customer interactions-respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE
Proactively monitor stock levels and flag gaps or issues to prevent operational impacts
May perform other duties as assigned by the Supervisor
Required Skills: + years of experience
1 2 years of customer-facing, retail stocking, warehouse, or inventory-control experience
Preferred Skills:
Ability to manage inventory effectively.
Basic computer knowledge.
Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools
Excellent verbal and written English communication skills-especially via email-and a friendly, solution-focused approach.
A self-starter who thrives with detail, accountability, and teamwork
Physical Requirements / Work Environment
The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline. Personal protective equipment, such as lab coats, coveralls, facemasks, and steel-toe shoes, is often required.
The position requires regular lifting of 30-40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts and forklifts to move up to 100 lbs. Standing, walking, and manual material handling are frequent activities, sometimes in varied-temperature environments.
Degree/Certifications:
High school diploma or equivalent required.
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