Job Description

Role: Lead QA or working QA Manager (mostly hands on)

Location: Clearwater, Florida 33756 (2-3 days onsite)

Duration: Contract to Hire

Job Overview: We are seeking a highly skilled and motivated Quality Delivery Lead to oversee high-quality application deliverables to Production in support of PEO projects . In this role, you will lead a team of quality assurance professionals, ensuring that all deliverables related to client onboarding, new hire administration, payroll processing, benefits management, and other seamless front-end and back-end integrations meet the highest standards for both legacy and new applications. You will collaborate closely with cross-functional teams to manage QA processes and implement strategies for continuous improvement, ensuring that our products and services meet customer expectations and industry standards. This position reports to the Quality Release Manager.

Key Responsibilities:

• Lead, manage day-to-day work, and mentor a team of quality assurance professionals with a focus on PEO-related projects.
• Oversee the quality assurance process and maintain common standards across various PEO functions, including client onboarding, new hire administration, payroll processing, benefits management, and integrations between front-end and back-end applications.
• Collaborate with Quality Delivery Automation Test Lead, Development, Product, and operations teams to ensure all PEO-related deliverables are integrated seamlessly into the end-to-end process, meeting stated business and regulatory requirements.
• Develop and implement QA strategies and frameworks specifically tailored to PEO services and their associated workflows.
• Perform functional validations including delta, system-level, and Business Driven regression testing (BDT) to ensure requirements continue to align with business goals and meet internal and external client expectations.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field (or equivalent experience).
• Proven experience with five plus years as a Quality Assurance Lead or similar role. A previous focus within PEO applications is highly desired.
• Strong understanding of PEO processes , front-to-back-end system integrations.
• Experience in leading and mentoring teams focused on system quality assurance, working with cross-functional teams to ensure the highest quality standards.
• Knowledge of regulatory compliance (e.g., tax regulations, FLSA, ACA) is a plus.
• Proficiency in test automation, performance testing, and integration testing for complex systems.
• Understanding of API testing , data validation , and workflow automation .
• Familiarity with Agile or Scrum methodologies and experience working in Agile environments.
• Excellent communication skills, with the ability to articulate complex quality issues to stakeholders at all levels.
• Strong analytical skills and experience in performing root cause analysis and driving corrective actions for complex quality issues.
• Relevant certifications (e.g., ISTQB, Six Sigma) are a plus.

Preferred Skills:

• Experience with HRIS systems (Human Resource Information Systems) with focus on end-to-end HR support, including payroll, benefits, compliance, and risk management.
• Knowledge of cloud-based platforms and experience with DevOps , CI/CD processes.
• Familiarity with front-end and back-end systems (e.g., databases, APIs).
• Understanding data security and privacy standards applicable to client data in the PEO industry

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