This is a remote position.
24/7 servicing of inbound calls for roadside assistance and other service
requests from client’s customers and/or client account representatives for assistance with items such as:
• a vehicle that won’t start
• flat tire(s)
• keys locked inside a car
• vehicle out of gas
• vehicle in an accident
• Place outbound calls to listed Service Providers to secure appropriate towing assistance to resolve the customer’s needs
• Possible outbound calls to client, client’s customers and/or client account representatives for status and clarification purposes.
• Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
• Outbound coordination to client’s independent service providers.
• Possible follow up calls to independent service providers for clarification and/or additional calls for secondary services.
• Probing to identify the need of the customer based on vehicle inoperable situation
• Identifying the customer’s location using Google Maps and other client tools
• Providing policy coverage details based on the specific client program
• Securing a Service Provider to assist the customer, based on the parameters of the policy’s program
• Providing status updates to customers calling after the initial request for assistance was processed
Please click this link for the Basic PC Requirements Computer Specifications
Please note that more detailed information is required and S & E Group will provide this detailed information and support once you complete the process of joining our team.
...for a part-time, evening Laundry Attendant to help with our busy weekend operations. The right candidate must be available weekend... ...you will be responsible for using laundering machines to provide clean articles such as linens, towels, and rags for our guests. You will...
...needs. If you?re a team player who takes pride in keeping things clean and safe, and you enjoy helping where needed, we?d love to hear... ...with meal preparation and cooking for children Keeping the kitchen clean and organized Supporting teachers and staff with...
...Who We Are: DCM Management a local firm that specializes in marketing, sales, and brand management for some of... ...yet again! Position Overview: All openings are entry-level and part of a marketing Management Consultant Program. We work in a fast-paced, fun, team...
...at an elite level ~ Interaction with a customer base that loves us!~8 Paid Holidays ~2 weeks vacation (After 1 year) Plant Operator Job Requirements Perform activities including loading and unloading 5 and 3 gallon bottles from racks. Daily cleaning of plant...
...Location:MA-Boston Job Title: News Producer - WFXT TV Position Overview Are you a storyteller? An investigator? Are you driven by a need to find the truth? News Producers report the original content that is the backbone of our news operations. WFXT...