Remote Trust & Safety Support Agent Job at Accroid, Remote

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  • Accroid
  • Remote

Job Description

100% Remote

The Trust and Safety Operations support agent will support the company's incident review process. The position will focus both on daily execution of processing driver incidents and appeals. In this role the associate will be required to demonstrate the ability to review incidents, properly code incidents, and take appropriate actions to resolve.
Trust and Safety coordinates with cross functional partners across Legal, Compliance, eCommerce Operations and Customer Support. The Trust and Safety Operations support agent is expected to work independently to meet daily performance goals.

  • 2+ years in claims support, safety support, customer service, or investigations type role.
  • Degree in business, communications, or liberal arts.
  • Problem solving/analytical skills
  • Strong written and verbal communication skills. Ability to actively listen, gather facts, and drive conversations.
  • Strong computer, technology, email, and time management skills.
  • Systems data entry

Job Tags

Remote job,

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