Job Description

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Stylist
Chloé |Costa Mesa
Reports to: Boutique Director
Role Overview
A Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
Responsibilities
Consider the importance/frequency in which these are performed when listing. Duties less than 5% of overall time should be combined.
Essential duties (daily and occasional)
Direct reports and business areas to cover
Relationships: Clients/Co-workers/Management/Vendors
Other tasks and duties as requested by manager.
A Client Relationship Owner
Delivers exceptional customer service and takes pride in developing long-term relationships
Is aware of CRM targets and actively engages in all actions to reach them
Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
Consistently captures client data and takes notes of all qualitative information
Knows their portfolio of customers, and in particular, the VVICs and VICs they handle
An Omnichannel Business Partner
Has the ability to offer excellent customer service and delivers strong business performance
Uses all omnichannel services available to grow sales
Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them
Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO
Consistently works to achieve given sales, KPIs and CRM targets
Is aware of local trading environment and competitors’ activities
An Operations Excellence Supporter
Ensures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers
Proactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment
Implements all guidelines related to store and BOH management and participates in inventories
Supports after sales clients and follows up to ensure impeccable after sales service
Complies with established Richemont policies and standards
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Hourly Range: $24-$28/hr
Salary will be determined based on relevant skills and experience.

Job Tags

Hourly pay, Local area,

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Stylist Job at Chloé, Costa Mesa, CA

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